PBX MODELS:

What Is a PBX Phone System? Which One Is Right for Your Business?

If you’ve been searching for the best business phone system for your company, chances are you’ve been inundated with a lot of information. Today, you have more telecom choices than ever before. One of your options is a PBX phone system. So, what is PBX phone system, and is it the right choice for you?

What is PBX?

PBX stands for Private Branch Exchange. Think of it as an internal telephone network of a business or other entity. PBX phone system users can communicate with one another over the phone via internal lines, and make and receive external calls as well. A PBX phone system usually delivers business telephony features such as call forwarding, call transfer, call queue, auto-attendant, voicemail, etc.

PBX systems operate by using either VoIP (Voice Over Internet Protocol) or via analog or digital phone lines. With a PBX phone system, the physical phone line coming into your business can be split into multiple lines, allowing you to support more telephones. Better yet, calls between users are free.

Types of PBX Phone System

If you believe a private branch exchange phone system is your best choice, you still have some decisions to make. Check out each type of PBX telephone service that is available for your company.

Analog PBX Phone System

This is the traditional, intra-office telephone system, and has been around for decades. It is connected via Plain Old Telephone Service (POTS) lines to the PSTN (public switched telephone network). Phone calls, even fax transmissions are handled by the PBX using physical phone lines. The analog PBX phone system allows calls to be made and transferred within the location. They also handle the incoming and outgoing calls using outside lines.

Keep in mind that analog systems came before the Internet, and use traditional copper phone lines. This means they cannot use many of the modern-day features you might see in more advanced telephone systems such as multimedia services, converting voicemail to email, or remote working capabilities. Also, if your business grows, you may need to add new jacks and telephone wires to support additional employees. On the plus side, because traditional PBX systems are self-contained, connectivity is not impacted if the Internet were to go down.

VoIP PBX System

VoIP or IP PBX represents a newer version of private branch exchange. It has the same functions as a traditional PBX, but also provides many additional features. In addition to that, it may be a more cost-effective option. Rather than using traditional phone lines, IP PBX uses the Internet protocol. Voice is converted into data that is transmitted over the Internet, then it is converted back to voice for the receiver.

With an IP PBX, maintenance and growth are quite simple. You’ll also have access to unified communications features such as BOYD (Bring Your Own Device) mobility, video conferencing, and messaging, that analog PBX systems are incapable of. Besides, IP PBX also works outside of a single location.

On-Premises & Cloud PBX Systems

Cloud PBX

Cloud PBX is also known as hosted PBX or virtual PBX. It is a subtype of an IP phone system. It is running using an internet connection to a VoIP service provider. No on-site equipment is needed other than the physical phones and an internet connection. That’s because all of that is taken care of by the service provider. All incoming and outgoing calls are routed through the service provider who either transmits the voice to data packets, or hands the call off to a PSTN (public switched telephone network).

To use hosted PBX phone systems, you simply need a broadband connection to the Internet. This option supports multiple telephony devices, including office conference phones and smartphones. It also offers a variety of advanced features.

On-Premises PBX

This is slightly different than hosted PBX telephone systems. It still uses voice-over IP technology to manage the business telephone system. However, the servers to manage outgoing and incoming calls are maintained on-site. Here, the available features are basically the same. It uses internet connectivity, can support mobile devices, and offers perks such as voicemail to email.

The challenge to on-premises PBX is that there is an initial upfront cost of installation and maintenance. Companies that choose this type of PBX phone system will need to have an IT staff that is capable of maintaining it.

However, that cost will go down over time. It protects you from fee raises which results in reduced monthly costs after expenses are covered. On-premises IP PBX also allows users to retain their relationship with an existing phone service provider, and to configure their system internally.

Other models:

MATRIX PABX-matrixtelesol.com

Small to medium businesses often require that extra push for corporate success more than the established ones. They need to cater to their communication woes with trending technologies while being able to sustain their legacy equipment. That middle ground between next-gen networks and retention of existing telecom architecture is exactly what we bring to you with our hybrid marvel - ETERNITY PENX.

ETERNITY PENX is an integrated IP-PBX with seamless mobility, designed for the SMB market segment. This new PENX platform offers higher RAM and Flash with enhanced features of the SARVAM Unified Communication Server.

Underlying the SARVAM application, ETERNITY PENX offers the flexibility to choose from a variety of User Terminals such as Analog Phones, Digital Key Phones, IP Phones, SIP Softphones, SIP Handsets, and even mobile phones as office extensions.

Yeastar PBX:

Yeastar P-Series Appliance Edition is an IP PBX system that unifies voice, video, applications, and more. Full-featured, flexible, and secure, it offers three appliance model options with user capacity ranging from 50 to 500. In addition to SIP trunks, P-Series IP PBX also supports PSTN, EI/TI/PRI, ISDN BRI, and GSM/3G/4G, empowering you and your employees to communicate from desktops, IP phones, mobile phones, and on the web effortlessly. As a full-featured IP PBX & UC solution, P-Series Appliance Edition will meet the daily communication needs for every SME organization.

PANASONIC PABX

SOPHO PHILIPS PABX

Grandstream -https://www.grandstream.com/

A powerful yet easy to manage voice, video, data, and mobility communications platform has never been more achievable than when anchored with Grandstream’s series of UCM IP PBXs. The UCM series of IP PBXs offer an extensive set of unified communication features in an easy-to-manage on premise solution with no licensing fees, upgrade fees or costs per features. Our UCMs range from small and medium business deployments to small and medium enterprise solutions.

Fanvil IP Phone